Echovium Intelligence and Technology Pvt Ltd
Effective Date: February 8, 2026
Last Updated: February 8, 2026
1. Introduction and Commitment to Privacy
Welcome to Echovium Intelligence and Technology Pvt Ltd (“Echovium”, “Company”, “we”, “us”, or “our”). We operate the website www.echovium.com (the “Website” or “Platform”) and provide cutting-edge artificial intelligence and software-as-a-service (SaaS) solutions, including but not limited to quantum computing applications, neural network systems, machine learning modules, AI-powered assistant, chatbots, text-to-image/video generation, image-to-image/video, music generation, mixing and vocal processing AI, academic writing assistance, custom enterprise AI deployments, etc.
This Privacy Policy (“Policy”) describes in comprehensive detail how we collect, use, process, store, share, transfer, and protect your personal data and sensitive personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (“DPDP Act”), the Information Technology Act, 2000 (“IT Act”), the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”), and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“IT Rules 2021”)[1][2].
We are deeply committed to protecting your privacy and ensuring the security, confidentiality, and integrity of your personal information through industry-leading technical and organizational measures. This Policy reflects our dedication to transparency, accountability, and compliance with the highest standards of data protection[3].
By accessing, browsing, or using our Website, app, registering for an account, subscribing to our services, or engaging with our AI modules and tools, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and consent to the collection, processing, and use of your information as described herein[4].
This Privacy Policy applies to:
- All visitors, users, subscribers, and customers of www.echovium.com and associated domains
- Users of our AI-powered SaaS platforms, including Quantum Power Shell (QPS) and other modular AI services
- Individuals who interact with our enterprise AI solutions, custom deployments, or consulting services
- Recipients of our marketing communications, newsletters, or promotional materials
- Attendees of our webinars, events, or training sessions
- Anyone who contacts us through support@echovium.com, helpdesk@echovium.com, or grievance@echovium.com
- Third-party service providers, partners, and vendors who process data on our behalf
This Policy does not apply to third-party websites, services, or applications that may be linked from our Platform. We are not responsible for the privacy practices of external sites and encourage you to review their respective privacy policies[5].
3. Definitions and Interpretations
For the purposes of this Privacy Policy, the following terms shall have the meanings ascribed below:
- Personal Data/Personal Information: Any information relating to an identified or identifiable natural person (Data Principal), including name, email address, phone number, postal address, payment information, IP address, device identifiers, and usage data[6].
- Sensitive Personal Data or Information (SPDI): Passwords, financial information (bank account, credit card, debit card details,upi (Unified Payment Interface)), biometric information, physical/physiological/mental health condition, sexual orientation, medical records, and any other data classified as sensitive under SPDI Rules[7].
- Data Principal: The individual to whom personal data relates (you, the user).
- Data Fiduciary: Echovium Intelligence and Technology Pvt Ltd, as the entity determining the purpose and means of processing personal data[6].
- Data Processor: Third-party service providers who process personal data on behalf of Echovium under contractual obligations[6].
- Consent: Free, specific, informed, and unambiguous agreement by the Data Principal to the processing of their personal data[6].
- Processing: Any operation performed on personal data, including collection, recording, organization, storage, adaptation, retrieval, consultation, use, disclosure, transmission, deletion, or destruction[6].
- Services: All AI-powered SaaS solutions, quantum computing modules, neural network applications, machine learning tools, chatbots, multimedia processing systems, and related services offered by Echovium.
4. Categories of Personal Data Collected
We collect various categories of personal data necessary to provide, maintain, improve, and personalize our services. The data we collect includes:
4.1 Identity and Contact Information
- Full name, username, display name, and professional titles
- Email addresses (personal and business)
- Phone numbers (mobile and landline)
- Postal addresses (residential, business, and billing)
- Company name, organization details, and job title
- Date of birth and age verification information (where applicable)
- Government-issued identification numbers (PAN, Aadhaar, GST number for business accounts, udyam, collected only when legally required)[7]
4.2 Account and Authentication Data
- Username and encrypted passwords
- Account preferences and settings
- Security questions and answers (encrypted)
- Two-factor authentication credentials
- Login history and session information
- API keys and access tokens for integrations
4.3 Financial and Transaction Information
- Payment card information (credit/debit card numbers, expiry dates, CVV) processed through PCI-DSS compliant payment gateways[8]
- Bank account details for direct transfers (encrypted and stored securely)
- UPI IDs and digital wallet information
- Billing addresses and tax identification numbers
- Purchase history, subscription plans, invoices, and payment receipts
- Refund and chargeback information
- IP addresses, MAC addresses, and device identifiers (IMEI, advertising IDs)
- Browser type, version, and language preferences
- Operating system and platform information
- Screen resolution, time zone settings, and location data (country/city level)
- Referral URLs, pages visited, clickstream data, and navigation patterns
- Time spent on pages, scroll depth, and interaction heatmaps
- Search queries within our Platform
- Error logs, crash reports, and diagnostic data
- Cookies, web beacons, pixels, and similar tracking technologies[9]
4.5 AI Service Interaction Data
- Text prompts, queries, and instructions provided to our AI chatbots and assistants
- Images, audio files, and multimedia content uploaded for AI processing (music mixing, vocal cloning, text-to-image generation)
- Training data and custom datasets provided for model fine-tuning
- AI-generated outputs, results, and derivative works
- Model preferences, customization settings, and saved configurations
- Feedback, ratings, and quality assessments of AI outputs
- API usage statistics, request/response logs, and performance metrics
4.6 Communications and Support Data
- Email correspondence with support@echovium.com, helpdesk@echovium.com, and grievance@echovium.com
- Live chat transcripts and chatbot conversations
- Phone call recordings (with prior notice and consent)
- Support tickets, bug reports, and feature requests
- Survey responses and feedback forms
- Social media interactions and public comments
4.7 Marketing and Preferences Data
- Newsletter subscription preferences
- Marketing communication consent status
- Event registration and attendance information
- Interests, preferences, and behavioral segments
- Campaign engagement metrics (email opens, clicks, conversions)
- Corporate credentials and organizational hierarchies
- Team member details and role assignments
- Project specifications and deployment configurations
- Custom integration requirements and technical specifications
- Contract terms, service level agreements (SLAs), and amendments
- Invoicing and procurement information
- Information sourcing procurement and utilization
5. Methods and Sources of Data Collection
We collect personal data through various methods and sources:
- Information you provide when registering for an account or subscribing to services
- Data submitted through web forms, contact forms, and inquiry submissions
- Details shared during customer support interactions
- Content uploaded or created using our AI tools
- Voluntary participation in surveys, contests, or promotional activities
- In-person interactions at conferences, trade shows, or business meetings
- Cookies and similar technologies deployed on our Website[9]
- Server logs capturing technical data during your visit
- Analytics tools such as Google Analytics, Hotjar, and proprietary tracking systems
- Application programming interface (API) logs recording service interactions
- Mobile device sensors and location services (with explicit permission)
- Payment processors (Razorpay, Stripe, PayPal) for transaction verification[8]
- Cloud infrastructure providers (AWS, Digital Ocean, Runpod, Oracle, Azure) for technical metadata
- Social media platforms when you connect your accounts or interact with our content
- Business partners, affiliates, and resellers for joint offerings
- Publicly available databases, government registries, and business directories (for B2B verification)
- Data enrichment services for lead validation and fraud prevention
6. Purposes and Legal Bases for Processing Personal Data
We process your personal data for the following purposes, each supported by appropriate legal bases under the DPDP Act and other applicable laws[6]:
6.1 Service Provision and Performance
Legal Basis: Contractual Necessity and Consent
- Creating, managing, and maintaining user accounts
- Providing access to our AI-powered SaaS platforms and modules
- Processing subscriptions, licenses, and service renewals
- Delivering AI model outputs (chatbot responses, generated images, processed audio, processed video)
- Executing custom enterprise deployments and consulting projects
- Enabling API integrations and third-party connections
- Providing technical support and troubleshooting assistance
6.2 Payment Processing and Financial Operations
Legal Basis: Contractual Necessity and Legal Obligation
- Processing payments, subscriptions, and billing transactions[8]
- Generating invoices, receipts, and financial statements
- Managing refunds, chargebacks, and payment disputes and settling payments disputes
- Complying with tax regulations, audit and financial reporting requirements
- Preventing payment fraud and unauthorized transactions
6.3 Platform Improvement and Personalization
Legal Basis: Legitimate Interest and Consent
- Analyzing usage patterns to improve user experience
- Conducting A/B testing and feature experimentation
- Training and fine-tuning AI models using anonymized data
- Personalizing content, recommendations, and AI outputs
- Developing new features, modules, and service offerings
- Optimizing platform performance, speed, and reliability
6.4 Communication and Customer Relationship
Legal Basis: Consent and Legitimate Interest
- Sending transactional emails (account confirmations, password resets, service notifications)
- Responding to support inquiries and resolving customer issues
- Delivering newsletters, product updates, and educational content
- Conducting customer satisfaction surveys and gathering feedback
- Announcing new features, promotions, and special offers (with opt-in consent)
- Building long-term customer relationships and engagement
6.5 Security, Fraud Prevention, and Compliance
Legal Basis: Legal Obligation and Legitimate Interest
- Detecting and preventing fraudulent activities, unauthorized access, and security breaches
- Implementing authentication, encryption, and access controls
- Monitoring for suspicious behavior and potential threats
- Complying with legal obligations under IT Act, DPDP Act, and other regulations[1][2]
- Responding to lawful requests from government authorities and law enforcement[10]
- Enforcing our Terms of Service, Acceptable Use Policy, and contractual agreements
- Conducting internal audits and risk assessments
6.6 Marketing and Business Development
Legal Basis: Consent
- Sending promotional materials and marketing communications (with explicit opt-in)
- Targeting advertisements on our Platform and third-party networks
- Organizing webinars, events, and training sessions
- Generating leads and identifying potential enterprise clients
- Conducting market research and competitive analysis
- Building brand awareness and thought leadership
- Usage of social media platforms for enhanced marketing
6.7 Legal Proceedings and Dispute Resolution
Legal Basis: Legal Obligation and Legitimate Interest
- Establishing, exercising, or defending legal claims
- Cooperating with regulatory investigations and audits
- Resolving disputes, arbitrations, or litigation matters
- Enforcing intellectual property rights and contractual obligations
7. Data Sharing, Disclosure, and Third-Party Transfers
We do not sell, rent, or trade your personal data to third parties for their independent marketing purposes. However, we may share your data with trusted third parties under the following circumstances:
7.1 Service Providers and Data Processors
We engage third-party vendors who process data on our behalf under strict contractual obligations ensuring DPDP compliance[6]:
| Category | Examples | Purpose |
| Cloud Hosting | AWS, Digital Ocean, Runpod, Oracle, Azure | Infrastructure, storage, compute |
| Payment Gateways | Razorpay, Stripe, PayPal | Payment processing[8] |
| Analytics | Google Analytics, Hotjar | Usage analysis, optimization |
| Email Services | SendGrid, Mailchimp | Transactional and marketing emails |
| Customer Support | Zendesk, Intercom | Ticketing, live chat |
| CDN | Cloudflare, Akamai | Content delivery, DDoS protection |
| AI Infrastructure | HuggingFace, Ollama, Google Colab | Model hosting, training |
Table 1: Third-Party Service Providers
All service providers are bound by data processing agreements (DPAs) requiring them to:
- Process data only as instructed by Echovium
- Implement appropriate security measures
- Maintain confidentiality and restrict unauthorized access
- Notify us of any data breaches or security incidents
- Delete or return data upon contract termination
7.2 Legal and Regulatory Authorities
We may disclose personal data to government authorities, law enforcement agencies, courts, or regulatory bodies when:
- Required by law, statute, regulation, or legal process (court orders, subpoenas, warrants)[10]
- Necessary to comply with IT Act Section 69 (lawful interception and monitoring)[10]
- Mandated under IT Rules 2021 for content takedown or user identification[2]
- Essential for national security, public safety, or prevention of criminal activity
- Required to protect the rights, property, or safety of Echovium, our users, or the public
We will challenge disproportionate or unlawful requests and notify affected users unless legally prohibited from doing so.
7.3 Business Transfers and Corporate Transactions
In the event of a merger, acquisition, reorganization, asset sale, bankruptcy, or similar corporate transaction, your personal data may be transferred to the successor entity. We will:
- Provide prior notice through email or prominent website notification
- Ensure the acquiring entity agrees to honor this Privacy Policy
- Offer you the right to delete your data before the transfer
- Maintain continuity of privacy protections under applicable laws
7.4 Affiliates and Group Companies
We may share data with our parent company, subsidiaries, affiliates, and group entities for:
- Consolidated service delivery and customer support
- New product development
- Shared technology infrastructure and AI model training
- Internal reporting, analytics, and business intelligence
- Joint marketing initiatives and cross-selling opportunities (with consent)
All affiliates are subject to equivalent privacy obligations and data protection standards.
7.5 Business Partners and Collaborators
With your explicit consent, we may share data with:
- Co-marketing partners for joint webinars, events, or campaigns
- New product development
- Technology integrators for seamless third-party software connections
- Resellers, distributors, and channel partners for enterprise sales
- Research institutions and academic collaborators for AI development (anonymized data only)
7.6 Cross-Border Data Transfers
Our services rely on cloud infrastructure and service providers located globally, which may involve transferring your personal data outside India. We ensure all international transfers comply with DPDP Act requirements through[11]:
- Standard Contractual Clauses (SCCs) approved by the Data Protection Board of India
- Adequacy decisions recognizing equivalent data protection standards in the recipient country
- Binding Corporate Rules (BCRs) for intra-group transfers
- Explicit consent for transfers to countries without adequacy decisions
- Technical safeguards including encryption in transit and at rest
We maintain a register of cross-border transfers available upon request to grievance@echovium.com.
8. Data Security Measures and Safeguards
We implement comprehensive technical, organizational, and administrative security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction[12]:
8.1 Technical Security Controls
- Encryption: AES-256 encryption for data at rest, TLS 1.3 for data in transit
- Access Controls: Role-based access control (RBAC), principle of least privilege, multi-factor authentication (MFA)
- Network Security: Firewalls, intrusion detection/prevention systems (IDS/IPS), DDoS protection
- Secure Development: OWASP guidelines, secure coding practices, regular code reviews
- Vulnerability Management: Automated scanning, penetration testing, security patching
- Logging and Monitoring: Centralized log management, real-time security alerts, SIEM integration
- Data Masking: Tokenization and pseudonymization of sensitive fields
- Backup and Recovery: Encrypted backups, disaster recovery plans, business continuity protocols
8.2 Organizational Security Measures
- Security Policies: Comprehensive information security management system (ISMS) aligned with ISO 27001
- Employee Training: Regular privacy and security awareness programs for all staff
- Background Checks: Verification of employees and contractors with data access
- Confidentiality Agreements: NDAs and data protection clauses in employment contracts
- Incident Response: Documented breach response procedures, forensic analysis capabilities
- Third-Party Audits: Annual security assessments by independent auditors
- Compliance Certifications: SOC 2 Type II, ISO 27001, PCI-DSS (for payment data)[8]
In the event of a personal data breach that poses a risk to your rights and freedoms, we will[13]:
- Notify the Data Protection Board of India within 72 hours of becoming aware
- Inform affected Data Principals without undue delay via email or prominent website notice
- Describe the nature of the breach, categories and approximate number of affected records
- Detail the likely consequences and measures taken to mitigate harm
- Provide contact information for the Grievance Officer and legal steps you can take to protect yourself
- Conduct thorough forensic investigation and implement corrective actions
9. Data Retention and Deletion
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy and comply with legal obligations[14]:
| Data Category | Retention Period |
| Account Information | Duration of active account + 3 years |
| Transaction Records | 7 years (tax and audit requirements) |
| Support Communications | 3 years after case closure |
| Marketing Data | Until consent withdrawal + 1 year |
| Usage Logs | 12 months (security and analytics) |
| AI Training Data | Anonymized permanently or deleted per consent |
| Legal/Compliance | As required by law (typically 7 years) |
Table 2: Data Retention Schedule
Upon expiry of retention periods or at your request, we will:
- Permanently delete personal data from active databases
- Remove data from backup systems within 90 days of deletion request
- Destroy physical records through secure shredding
- Anonymize data used for analytics and AI training (irreversibly de-identified)
- Provide confirmation of deletion upon request
Certain data may be retained in anonymized or aggregated form for statistical, research, or archival purposes.
10. Your Rights as a Data Principal
Under the DPDP Act, you have the following rights regarding your personal data[6][15]:
You have the right to obtain confirmation of whether we process your personal data and access to:
- Categories of personal data collected
- Purposes of processing
- Recipients or categories of recipients
- Retention periods
- Source of data if not collected directly from you
Request access by emailing grievance@echovium.com with subject “Data Access Request”.
You can request correction of inaccurate or incomplete personal data. We will:
- Verify your identity before making changes
- Update records within 30 days of verified request
- Notify third parties who received the data of corrections (where feasible)
10.3 Right to Erasure (Right to be Forgotten)
You may request deletion of your personal data when:
- Data is no longer necessary for the original purpose
- You withdraw consent and no other legal basis exists
- You object to processing and no overriding legitimate grounds exist
- Data was unlawfully processed
- Deletion is required for legal compliance
We will honor deletion requests within 60 days unless legal obligations require retention.
10.4 Right to Data Portability
You can request a copy of your personal data in a structured, commonly used, and machine-readable format (JSON, CSV, XML) and transmit it to another service provider.
10.5 Right to Restrict Processing
You may request temporary restriction of processing when:
- You contest the accuracy of personal data (during verification period)
- Processing is unlawful but you prefer restriction over deletion
- We no longer need the data but you require it for legal claims
- You object to processing pending verification of legitimate grounds
10.6 Right to Withdraw Consent
You can withdraw consent at any time for processing based on consent. Withdrawal:
- Must be as easy as giving consent (one-click unsubscribe, account settings toggle)
- Takes effect immediately upon confirmation
- Does not affect lawfulness of processing before withdrawal
- May limit or prevent access to certain services requiring that data
You may object to processing based on legitimate interests for reasons related to your particular situation. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.
You can nominate another individual to exercise your rights in the event of death or incapacity.
To exercise any of these rights:
- Email grievance@echovium.com with a clear description of your request
- Include proof of identity (government ID, account verification)
- Specify the personal data and processing activities involved
- Await acknowledgment within 7 business days
- Receive substantive response within 30 days (extendable by 30 days for complex requests)
We do not charge fees for reasonable requests. Excessive, repetitive, or manifestly unfounded requests may incur administrative costs.
11. Cookies, Tracking Technologies, and Online Advertising
We use the following categories of cookies and similar technologies[9]:
- Strictly Necessary Cookies: Essential for website functionality (login, security, load balancing)
- Performance Cookies: Analytics tools measuring usage, page views, bounce rates (Google Analytics)
- Functional Cookies: Remember preferences, language, region, and customization settings
- Targeting/Advertising Cookies: Track browsing behavior for personalized ads and retargeting
11.2 Managing Cookie Preferences
You can control cookies through:
- Our cookie consent banner displayed on first visit
- Browser settings (delete, block, or receive alerts for cookies)
- Opt-out tools: Google Analytics opt-out (https://tools.google.com/dlpage/gaoptout)
- “Do Not Track” browser signals (we honor DNT where technically feasible)
Disabling cookies may limit website functionality and personalization.
We may display targeted advertisements from third-party networks (Google Ads, Facebook Ads). These partners use cookies to:
- Measure ad effectiveness and campaign performance
- Deliver relevant ads based on your interests and browsing history
- Prevent fraudulent clicks and impressions
You can opt out of personalized advertising through:
- Google Ad Settings: https://adssettings.google.com
- Facebook Ad Preferences: https://www.facebook.com/ads/preferences
- Network Advertising Initiative: https://optout.networkadvertising.org
12. Children’s Privacy and Age Restrictions
Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal data from children under 18 without verifiable parental consent as required under DPDP Act[6].
If we discover that a child under 18 has provided personal data without consent:
- We will delete the information within 72 hours
- Suspend the associated account
- Notify the parent or guardian (if contact information is available)
- Implement additional age verification measures
- Individuals of age between 14-18 can also access our services under strict guidance of the parents and guardians
Parents or guardians who believe their child has provided data to us should contact grievance@echovium.com immediately.
13. Grievance Redressal Mechanism
In accordance with IT Rules 2021 and DPDP Act, we have appointed a Grievance Officer to address privacy concerns and complaints[2][10]:
Grievance Officer: Biki Hazarika
Email: grievance@echovium.com
Office Address: Echovium Intelligence and Technology Pvt Ltd, Gurgaon Cyber City, Haryana, India
Response Time: Acknowledgment within 48 hours, resolution general within 15 days, (more days will be added in case of complex cases)
To file a grievance:
- Send a detailed complaint to grievance@echovium.com with:
- Your name, contact information, and account details
- Nature of the grievance with specific facts
- Desired resolution or remedy
- Supporting documents or evidence
- Receive acknowledgment with tracking reference number
- Cooperate with our investigation (provide additional information if requested)
- Receive written resolution detailing our findings and corrective actions
13.3 Escalation to Data Protection Board
If you are dissatisfied with our resolution or we fail to respond within the stipulated timeframe, you have the right to lodge a complaint with:
Data Protection Board of India
Contact details: [To be updated upon establishment of DPB]
14. International Users and Cross-Border Considerations
While Echovium primarily operates in India and serves Indian clients, our services may be accessed internationally. If you access our Platform from outside India:
- Your personal data will be transferred to and processed in India
- Indian data protection laws will govern the processing
- We implement appropriate safeguards for international transfers[11]
- You consent to such transfers by using our services
Users in the European Union, United Kingdom, United States, or other jurisdictions with specific privacy laws may have additional rights under GDPR, UK GDPR, or CCPA. Contact grievance@echovium.com for jurisdiction-specific inquiries.
15. Changes and Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our data processing practices
- New features, services, or technologies
- Legal, regulatory, or compliance developments
- Feedback from users and privacy advocates
When we make material changes:
- We will update the “Last Updated” date at the top of this Policy
- Provide prominent notice on our homepage and via email to registered users
- In cases of substantial changes affecting your rights, request renewed consent where required by law
- Maintain archived versions of previous policies for reference
Continued use of our services after changes constitutes acceptance of the updated Policy. We encourage you to review this Policy regularly.
16. Contact Information and Legal Notices
Legal Entity: Echovium Intelligence and Technology Pvt Ltd
Corporate Office: Gurgaon Cyber City, Haryana, India
Website: www.echovium.com
CIN: [Corporate Identification Number to be specified]
GST: [GST Number to be specified]
- General Support: support@echovium.com
- Technical Support: helpdesk@echovium.com
- Privacy and Grievances: grievance@echovium.com
- Business Inquiries: [Business email to be specified]
16.3 Governing Law and Jurisdiction
This Privacy Policy and all matters arising from or related to your use of our services shall be governed by and construed in accordance with the laws of India, including:
- Digital Personal Data Protection Act, 2023[6]
- Information Technology Act, 2000[1]
- SPDI Rules, 2011[7]
- IT Rules, 2021[2]
- Indian Contract Act, 1872
Any disputes, claims, or legal proceedings arising from this Privacy Policy or our data processing practices shall be subject to the exclusive jurisdiction of the competent courts in:
- Jorhat, Assam, India, or
- Sindhudurg, Maharashtra, India
Or any other judicial court under Indian legal system as per convenience of Echovium Intelligence and Technology Private Limited at its sole discretion.
as determined by Echovium at its sole discretion. By using our services, you irrevocably submit to the jurisdiction of these courts and waive any objections to venue or inconvenient forum.
17. Additional Legal Protections and Disclaimers
To the maximum extent permitted by law, Echovium shall not be liable for:
- Unauthorized access or alteration of data due to circumstances beyond our reasonable control
- Losses arising from your failure to maintain the confidentiality of your account credentials
- Privacy practices of third-party websites, services, or partners
- Force majeure events including natural disasters, cyberattacks, or government actions
Our total liability for any privacy-related claims shall not exceed the fees paid by you for services in the 12 months preceding the claim.
You agree to indemnify and hold harmless Echovium, its directors, officers, employees, and agents from any claims, losses, damages, or expenses (including legal fees) arising from:
- Your violation of this Privacy Policy or applicable laws
- Your misuse of our services or unauthorized disclosure of data
- Infringement of third-party rights through your use of our Platform
- Fraudulent or illegal activities conducted through your account
If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of this Privacy Policy shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Echovium.
This Privacy Policy, together with our Terms of Service, Acceptable Use Policy, and any other legal notices published on our Platform, constitutes the entire agreement between you and Echovium regarding the processing of your personal data.
18. Commitment to Continuous Improvement
At Echovium, privacy is not a one-time compliance exercise but an ongoing commitment. We pledge to:
- Regularly audit our data processing activities and security measures
- Stay current with evolving privacy laws and best practices
- Invest in advanced privacy-enhancing technologies (PETs)
- Foster a culture of privacy awareness among our employees
- Engage with privacy professionals, consultants, and industry forums
- Transparently communicate our practices and welcome user feedback
- Continuously improve this Policy based on technological and regulatory developments
Your trust is our most valuable asset. We are dedicated to earning and maintaining it through responsible data stewardship.
19. Acknowledgment and Consent
By using www.echovium.com or our services, you acknowledge that:
- You have read and understood this Privacy Policy in its entirety
- You consent to the collection, processing, storage, and sharing of your personal data as described
- You understand your rights as a Data Principal and the mechanisms to exercise them
- You agree to the terms, conditions, and legal provisions outlined herein
- You will immediately notify us if you become aware of any unauthorized use of your account
If you do not agree with any part of this Privacy Policy, you must discontinue use of our services and request deletion of your account.
Thank you for trusting Echovium Intelligence and Technology Pvt Ltd with your personal data. We are committed to protecting your privacy and providing world-class AI-powered solutions with the highest standards of security and compliance.
For questions, concerns, or feedback regarding this Privacy Policy, please contact:
Grievance Officer
Email: grievance@echovium.com
Office: Echovium Intelligence and Technology Pvt Ltd, Gurgaon Cyber City, Haryana, India
Last Updated: February 8, 2026
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